NoteGuide Mental Health · by APRN Academy

Getting started after purchase

Here is exactly what happens between choosing a plan and charting your first visit.

1. Choose a plan and complete payment

Plans are chosen and paid for at APRN Academy, the one place NoteGuide pricing and purchasing lives. Include the name and email for each clinician who needs access.

2. Create your own NoteGuide account

Each clinician signs up here with the same email address used to purchase at APRN Academy and chooses their own password. One NoteGuide account works for Mental Health, Medical, or both, with the same email and password in either app. Each product needs its own active subscription.

3. Access switches on for that email

Access follows the purchase email, so charting unlocks as soon as you sign in. The first time you enter the charting area you confirm the privacy and device responsibility notice.

4. Install it on the device you chart on

On your iPhone, open NoteGuide in Safari. Tap Share, tap Add to Home Screen, then tap Add. It will open from its own Home Screen icon.

Quick access on your phone

Leave “Keep me signed in on this phone” checked when you sign in. NoteGuide can then reopen from your Home Screen without asking for your password each time. Your phone's Face ID or passcode protects the device. If you sign out, clear Safari or app data, or use another browser or device, you will need to sign in again.

Where your notes live

Clinical wording is saved on the device you chart on. It is never uploaded to us, to analytics, or to any outside service. That means a note written on your tablet will not appear on your laptop, and clearing the browser data for this site removes those drafts. Use the backup option on the Previous Visits page if you want a copy, and keep that copy somewhere you control. This application makes no claim of HIPAA compliance and is not legal, coding, or billing advice.

Trouble signing in

If charting says there is no active subscription, make sure you signed up with the same email used at purchase, then use "Recheck my subscription". Still stuck? Email lwilkes@aprnacademy.com with the clinician's name and email. You can reset your own password from the sign in page at any time.